"What a fun & helpful person. Fren came to our house & listened to our thoughts as to what  we wanted to do & see in London.  She then individualized the information and returned with resources & ideas  accordingly...and that  information wasn't just a bunch of travel  tours. She had been to London so was very resourceful & had great ideas.  Her assistance included details such as  how to get around London ( taxi's, underground & buses). And not just  "you will benefit having an  Oyster card to use the underground" but how & where  we went to buy one... so helpful.  The B & B she suggested was absolutely wonderful. It was obvious she had taken into considerations our limitation & what would make us comfortable. 

The previous agent we contacted sent us a few tour books. When we said we weren't interested in those tours she disappeared.  I would definitely use Fren in planning our future travel.” – Karen & Scott, Milwaukie, OR 

All we can say is WOW! We had the honeymoon of a lifetime! Joyce went so above and beyond the call of duty! It is truly something that we will remember and try to recreate on a future anniversary. For starters, everything was taken care of from the get go. we flew from Portland Oregon to Amsterdam and the on to Venice Italy. When we arrived in Italy, we were escorted personally by Avanti Travel (set up by Joyce to ensure we were able to get where we needed to be) to our awaiting water taxi and enjoyed a wonderful and beautiful ride across the bay right up to our hotel. We walked right in and were personally greeted by the desk clerk. I don't know how he knew our names, but none the less quite impressive. Inside our room was a chilled bottle of champagne and a welcome message from the staff with many red silk hearts laying on the bed. 2 days later we boarded the water taxi to take us to the ship to begin our cruise. It was a 3 week cruise in the Mediterranean on Cunard Cruise Line. OMG, it was so lavish and beautiful. The staff, so polite and accommodating. We never heard the word "No". To this day we still keep in contact with our room steward and our table server from dinner. Joyce suggested that we make our reservations for the late dinner. Fabulous suggestion! Many times from going a shore, we would get back to the ship 30 minutes or so before the first dinner started.  The ports and the countries , Croatia, Greece, Italy, Turkey, as well as all the history we were able to take in was remarkable. In Greece, hire a taxi driver for the day! For about 100 Euros or so, it's the best tour/deal you can get. Thank you Panos! At the end of our cruise we were traveling by train across Italy and we really over packed. My wife accidentally left her purse on the train in our rush to get off (the trains are very much on time there). We lost our passports, money, credit cards, everything. Any form of ID was gone. We were met by a representative from Avanti every step of the way in our on shore excursions to take us from one place to the other. They were so accommodating in helping us get information on what we should do next and whom to speak to. Joyce suggested that we give her a copy of our passports before leaving. Great idea! It made everything a whole lot easier for us to get our passports at the embassy when we arrived in Rome. Needless to say, we had the time and adventure of a lifetime and we so look forward to doing it again and we will definitely work only with Joyce and Sun Connections Travel & Cruises. Joyce you totally hit a homerun with everything, THANK YOU!
L.B.

We've been lucky enough to use Joyce's services twice, one for a cruise to Alaska and just lately for a 10 day trip to Las Vegas.  She was helpful, professional and provided so many helpful suggestions and options.  The travel layaway was amazing - our trip was paid for a couple months before we actually left, and since we were attending a pretty pricey festival, having everything else paid off helped immensely.  Joyce found us a room we would not have otherwise found, which great amenities.  She also helped us book several tours while in Las Vegas.  A flight of the strip at night and ATVs in the desert were our favorite.

When an emergency arose, Joyce was right there to help us deal with it.  I cannot recommend her enough.  She is the only travel agent I would ever use, these days I really need to stick to people I can trust, and Joyce at Sun Connections is one of the good ones.

Well Joyce,
My wife and I can't thank you enough for setting up and coordinating our trip. Everything went so incredibly smoothly. Starting from being picked up from the airport, to being shuttled to each guided tour to the Ayodya resort (which this amazing place is a whole other story in itself) to the same amazing service we received in Singapore by buffalo tours. (Fyi and ill say this again and again. The Furuma hotel you put us in is in a PRIME PRIME location of downtown Singapore, everything we needed was basically at our doorstep)
In short, we had the perfect trip we hoped for. We even made a friend who was one of our tour guides in Bali, and
Singapore is a melting pot of cultural amazement. This country stole my heart. Should your client's want to visit either of these places please tell them what ive just said. It was a flawless trip and we can not thank you enough. I can go on and on and on about our trip but I wont lol thank you thank you Joyce. I will be swinging by your office this week to thank you in person. I know it's not necessary but I insist.

Sincerely Eric & Jennifer

Hi Shelly,
Just wanted you to know that the Arizona trip you planned for my wife and I was a great success!
We thoroughly enjoyed our 26th anniversary at the Hilton Squaw Peak. I would like to thank you for the effort you put in to get all the arrangements made.

It was great and with your additional knowledge of the industry, you did a fantastic job to get us the best package rates on flight, hotel and car. As with any trip there are some details that come up unexpectedly, so I am very pleased that the only issue that we did have, was handled immediately and very professionally.  Communication was super and I would highly recommend Shelly and will use her and Sun Connections Travel again.
Paul S

Hi Joyce,

My wife and I were late in starting our planning for our 26th anniversary last summer. We decided to go for something simple with only a few weeks to go before the date, but another tawdry shlep to the beach was out of the question. I had met Joyce from Sun Connections Travel previously on other business and decided to give her a shot at the arrangements. I knew a weekend in Reno was something I could bang out on my computer, but I was under the gun for a plan and didn't have the time to spend online. I gave Joyce the dates, preferred times and ballpark budget. It wasn't long before she got back to me with a couple options. We went back and forth just a few times, selected a package within the budget and she had paper work completed the next day. Everything was in order exactly as she had indicated and we were off to the Biggest Little City in America. 

When we arrived at the El Dorado and were checking in, the front desk already knew it was our anniversary. He took a little longer at the computer, handed us our card keys and said he had a nice suite for our celebration. What a surprise when we opened the door to a fantastic corner suite with all the trappings for a great anniversary celebration. Thanks again Joyce. We'll be back again for your terrific services when it's time to plan our next get away.  
Jeff Brosy

Hi Joyce,
I just wanted to tell you that our experience in Hawaii was more than we expected.  Thank you so much for the anniversary chocolates J…. The hotel in Honolulu also had a complimentary bottle of champagne chilled in our room for us on arrival.  We were too tired that evening to enjoy it so we brought back some orange juice from breakfast the next morning and started our day with mimosa’s! J 
We managed to make it to the Arizona Memorial, that was really something to see. Kauai was absolutely beautiful! As you can see (picture attached) Carlos had to peel me off a palm tree to come home, lol…..
 

Thank you again for making this such a wonderful/magical experience.  We can’t wait for our next excursion.
Take care,
Renee' and Carlos Flores